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LEAP: Manufacturing and Services Operations

Course Description

This course prepares students in the basics of manufacturing and service operations and their role within an organization’s overall supply chain. The course includes presentations of the following concepts; defining the role of manufacturing and service operations, linkages between market requirements and the selection of manufacturing processes, facility location strategies, and facility layout, the importance of production planning and control in synchronizing operations, the importance of quality management and performance measurement, and the role of emerging technologies in operations.

Who Should Attend

  • Sourcing Analysts, Supervisors, Managers, Clerks, Representatives, Agents, Leads, and Specialists
  • Procurement Analysts, Supervisors, Managers, Agents, Clerks, Leads, Representatives, and Specialists
  • Contract Development Specialists, Agents, Clerks, Leads, Representatives, and Supervisors
  • Buyers, Senior Buyers
  • Buyer/Planners
  • Purchasing Analysts, Representatives, Supervisors, Managers, Agents, Clerks, Leads, and Specialists
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists, Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Manufacturing planners, supervisors, clerks, analysts, directors, engineers, controllers, superintendents, foremen
  • Industrial engineers
  • Plant engineers, planners, supervisors, clerks, analysts, directors, controllers, superintendents, foremen
  • Inventory Planners
  • Order Management Supervisors, Managers, Analysts
  • Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers
  • Inventory Managers, Inventory Clerks, Inventory Analysts
  • Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

How You Will Benefit

Participants will gain a solid understanding of the basics of manufacturing and service operations and the role of manufacturing & service operations within an organization’s overall supply chain. The course prepares students to be effective in entry-level and supervisory roles in manufacturing & service operations. The course may also be beneficial to executives new to manufacturing & service operations field as the course provides a solid overview of the basics of the field.

What Is Covered

Manufacturing & Services Operations is a start anytime, self-paced course consisting of 7 Learning Blocks.

  • Learning Block 1 – Manufacturing and Services Management Overview
  • Learning Block 2 – Strategic Considerations in Manufacturing
  • Learning Block 3 – Production Planning and Control
  • Learning Block 4 – Operations Management Improvement Techniques
  • Learning Block 5 - Manufacturing Service Related Operations
  • Learning Block 6 – Assessing Performance
  • Learning Block 7 – Systems and Technology

Course Prerequisites


Course Fees

The cost of the course is $350 for the self-paced version. You will be provided with a URL, username and password to access the material. You must complete all required learning blocks to be awarded a Georgia Tech Course Completion certificate.

Course Location

This course is offered in a self-paced online format, and you may start anytime.

Technical Requirements

Minimum Requirements

Please review to ensure that the system you will be using is capable of accessing this online course.

User Interface

Online courses are offered through Georgia Tech Professional Education. The interface is provided via Canvas LMS and is primarily point-and-click, and can be learned by anyone capable of using a web browser. There is no software to distribute, and no experience with HTML or other technical knowledge required.



ISyE location map

Georgia Tech Supply Chain and
Logistics Institute
H. Milton Stewart School of
Industrial & Systems Engineering
765 Ferst Drive, NW, Suite 228
Atlanta, GA 30332
Phone: 404.894.2343