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LEAP: Warehousing Operations

Course Description

The course is structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the physical, technological, process, and safety considerations of warehouse/distribution operations. Additional topics include: facility configuration, storage and handling techniques, metrics, customer service considerations, and the role of distribution operations in different industries. Includes exposure to bar-coding, picking and shipping processes, and storage and sorting systems.

Who Should Attend

  • Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers
  • Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center administrators, clerks, analysts, supervisors, and managers
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Inventory Planners
  • Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts
  • Order Management Supervisors, Managers, Analysts

How You Will Benefit

  • Demonstrate a fundamental understanding of the physical, technological, process and safety considerations of warehouse/distribution operations
  • Explain facility configuration considerations, representative storage and handling techniques, performance metrics, customer service considerations, and the role of distribution operations in different industries
  • Discuss picking and shipping processes and material handling equipment
  • Describe the key operations that take place within a warehouse and how they relate to each other
  • Discuss the different warehouse operating/ownership models

What Is Covered

Learning Blocks

Warehousing Operations is a self-paced course consisting of 8 Learning Blocks. At a typical pace, the course can be completed in 8 weeks (1 block per week).

  1. Warehousing & Its Function
  2. Receiving goods at the distribution center
  3. Putaway and Restocking
  4. Picking and Packing
  5. The Shipping of Goods
  6. Safe, Healthy & Secure Working Environments
  7. Inventory Control
  8. Labor Performance Management
  9. Supply Chain Management Common Learning Blocks (*optional)

*This course can prepare students to pass the Warehousing Operations Certification developed by the LINCS Consortium in Supply Chain Management. Students who intend to take the LINCS exam must become familiar with the materials in Learning Block 9. Students who do not intend to take the LINCS exam do not need to read the materials in Learning Block 9 – though you are encouraged to do so.

Course Prerequisites


Course Fees

The cost of the course is $350 for the self-paced version. You will be provided with a URL, username and password to access the material. You must complete all required learning blocks to be awarded a Georgia Tech Course Completion certificate.

Course Location

This course is offered in a self-paced online format, and you may start anytime.

Technical Requirements

Minimum Requirements

Please review to ensure that the system you will be using is capable of accessing this online course.

User Interface

Online courses are offered through Georgia Tech Professional Education. The interface is provided via Canvas LMS and is primarily point-and-click, and can be learned by anyone capable of using a web browser. There is no software to distribute, and no experience with HTML or other technical knowledge required.


ISyE location map

Georgia Tech Supply Chain and
Logistics Institute
H. Milton Stewart School of
Industrial & Systems Engineering
765 Ferst Drive, NW, Suite 228
Atlanta, GA 30332
Phone: 404.894.2343