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Engineering the Warehouse

Course Description

The requirement for high levels of customer service, increasing numbers of SKUs and high labor costs have dramatically increased the complexity of warehouse operations. It is no longer sufficient to manage a warehouse based on a simple, arbitrary “ABC” classification of SKUs, which treats all those in a category as if they were identical. Instead, each decision – such as where to store or where to pick product – must be based on careful engineering and economic analysis. Each SKU must identify its own cheapest, fastest path through the warehouse to the customer and then compete with all the other SKUs for the necessary resources. This results in warehouse operations that are finely tuned to patterns of customer orders and maximally efficient. Learn the concepts necessary to address modern warehouse trade-offs between space and time in optimizing and managing your warehouse.

Who Should Attend

Supply chain and logistics consultants, supply chain engineers and analysts, facility engineers, and warehouse supervisors and team leaders

How You Will Benefit

  • Exchange space for time (or vice versa) to better meet business objectives
  • Understand when to use dedicated storage and when to use shared storage
  • Identify the most convenient locations in a warehouse based on an economic model
  • Identify patterns in customer orders and exploit these to speed fulfillment
  • Evaluate warehouse performance
  • Optimally size and stock a forward pick area
  • Understand the best practices in order-picking
  • Understand how to think about automation
  • Evaluate and choose a Warehouse Management System and survive the installation

What Is Covered

  • Management of warehouse fundamentals: Space and time (labor hours)
  • Storage policies: Dedicated and shared and their use
  • Warehouse analytics: How to discover opportunities for improvement through data-mining
  • Pallet operations and layout
  • How to size and stock a forward area for split-pallet picks
  • How to size and stock a forward area for split-case picks
  • Order-picking in high-volume and in low-volume environments
  • Benchmarking warehouse performance
  • Maintaining inventory accuracy
  • Warehouse management systems
  • Issues and trends in automation

Course Materials


  • None


  • E-copy of the book Warehouse & Distribution Science
  • Access to an accompanying suite of software to perform warehouse analytics and optimization

Course Prerequisite and Related Certificate Information

No prerequisites. This course is part of the Distribution Operations Analysis & Design (DOAD) Certificate.

Course Instructors

Course Fees

Standard: $3,750.00, Alumni/Org Discount: $3,375.00, Certificate: $3,112.50 (cost of each course when signing up for and paying for a multi-course certificate program).

First time attendees pay the listed course fee. If you are a returning student of the Supply Chain & Logistics Institute (SCL) courses, you will receive a 10% discount which you will enter at the "Check Out" page. Use Coupon Code SCL-Alum.

There are also discounts available for multiple-team member registrations, to those who prepay for all the courses in a specific certificate, to active/retired military, or to members of certain organizations (click this link for a listing).

Discounts cannot be combined. To receive the coupon code for these discounts, call 404-385-8663 or send us an email prior to registration

The program fee for LIVE courses (non-online) includes continental breakfasts, lunches, breaks, parking, internet access, and all classroom materials.

If the Supply Chain & Logistics Institute must cancel a program, registrants will receive a full refund. Georgia Tech, however, cannot assume the responsibility for other costs incurred. Due to program enrollment limits, early registration is encouraged. Registrations will be acknowledged by a letter of confirmation from Professional Education.

Course Times

On the first day, please check in at least 30 minutes before the class start time.

  • First Day - 8:30am to 5:00pm
  • Second Day - 8:30am to 5:00pm
  • Third Day - 8:30am to 4:00pm


March 28, 2017 to March 30, 2017
Georgia Tech Global Learning Center


ISyE location map

Supply Chain & Logistics Institute
H. Milton Stewart School of
Industrial & Systems Engineering
765 Ferst Drive, NW, Suite 228
Atlanta, GA 30332
Phone: 404.894.2343