Supply Chain Fundamentals: Inventory Management

Active?
Yes
Canceled?
No
Custom Course?
No
Private Only?
Off
Course Abbreviation
scfim
Course Series
SCF
Sort Order
7
Course Fee - Standard
350.00
Course Fee - Alumni
350.00
Course Fee - Certificate
350.00
Course Fee - Special Language

Please note the course Access Period (start and end dates) noted within the Georgia Tech Professional Education website where registration takes place. Access to the course ends on the noted date and cannot be extended. For example, if you enrolled today, completed half of the course content, quizzes, etc. and do not complete by the end date – you would lose your progress and, unfortunately, have to re-enroll and start over.

Old Node ID
2533
Language
English

Special Notes

Enroll in this course at any time, even if the session start date has passed. However, check the register by and session end date listed in the session details to ensure you have enough time to complete the course.

Course Short Description

Course Short Description
Offers knowledge of inventory management essentials, including different approaches and variables that affect decisions. Discussion incorporates elements of inventory control techniques, cycle counting, and inventory cost analysis.

Course Long Description

Course Long Description

This course prepares students in the basics of inventory control and management operations and the role of inventory management within an organization’s overall supply chain. The course includes presentations of the key elements of inventory control and management including: inventory cost components, types and uses of inventory, planning inventory levels, maintaining inventory accuracy, and metrics and roles associated with inventory management.

Who Should Attend

Who Should Attend
  • Sourcing Analysts, Supervisors, Managers, Clerks, Representatives, Agents, Leads, and Specialists
  • Procurement Analysts, Supervisors, Managers, Agents, Clerks, Leads, Representatives, and Specialists
  • Contract Development Specialists, Agents, Clerks, Leads, Representatives, and Supervisors
  • Buyers, Senior Buyers
  • Buyer/Planners
  • Purchasing Analysts, Representatives, Supervisors, Managers, Agents, Clerks, Leads, and Specialists
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists, Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Inventory Planners
  • Order Management Supervisors, Managers, Analysts
  • Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers
  • Inventory Managers, Inventory Clerks, Inventory Analysts
  • Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Inventory Management is a start anytime, self-paced course consisting of 6 Learning Blocks.

  • Learning Block 1 – Introduction to Inventory Management
  • Learning Block 2 – Monitoring and Analyzing Inventory Management
  • Learning Block 3 – Inventory Control
  • Learning Block 4 – Inventory Management and Forecasting
  • Learning Block 5 - Managing Inventory in the Supply Chain
  • Learning Block 6 – Inventory Performance Measurement & Financial Implications
  • Introduction to the Supply Chain Game
  • Supply Chain Game – Round I
  • Supply Chain Game – Round II
  • Supply Chain Game – Round III

How You Will Benefit

How You Will Benefit

By the end of the course, the learner will be able to...

  • Discuss the main reasons for carrying inventory
  • Describe the main approaches to managing inventory
  • Explain the key roles and responsibilities for managing inventory at distribution centers (DCs)
  • Discuss the way inventory management functions with other processes in a company
  • Describe inventory replenishment and its relationship to customer service levels
  • Discuss the main ways to categorize and to manage inventory
  • Describe the tools and techniques used for inventory control
  • Discuss key concepts of inventory storage and deployment
  • Explain methods used to measure inventory accuracy and stock keeping
  • Understand how inventory management works with other functional groups in a company
  • Describe the link between inventory management and forecasting
  • Discuss uncertainty in the inventory process and how to address it
  • Understand how better visibility of inventory and demand can reduce total inventory
  • Discuss key measures of inventory performance
  • Explain the costs related to inventory

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Required: Computer with speakers and internet connectivity to access online content

Provided: Access to online course content and optional reading materials

Supply Chain Fundamentals: Transportation Operations

Active?
Yes
Canceled?
No
Custom Course?
No
Private Only?
Off
Course Abbreviation
scfto
Course Series
SCF
Sort Order
13
Course Fee - Standard
350.00
Course Fee - Alumni
350.00
Course Fee - Certificate
350.00
Course Fee - Special Language

Please note the course Access Period (start and end dates) noted within the Georgia Tech Professional Education website where registration takes place. Access to the course ends on the noted date and cannot be extended. For example, if you enrolled today, completed half of the course content, quizzes, etc. and do not complete by the end date – you would lose your progress and, unfortunately, have to re-enroll and start over.

Old Node ID
2513
Language
English
Course Location
Course Times

Our online Supply Chain Fundamentals courses are 100% online, self-paced, start anytime, and are approximately 40 hours of instruction per course. There is a quiz at the end of each learning block that must be passed to move onto the next learning block.

Special Notes

Enroll in this course at any time, even if the session start date has passed. However, check the register by and session end date listed in the session details to ensure you have enough time to complete the course.

Course Tag Line

Course Tag Line
Learn the basics of transportation operations and the role of transportation within an organization’s overall supply chain.

Course Short Description

Course Short Description
This course prepares students in the basics of transportation operations and the role of transportation within an organization’s overall supply chain. The course includes review of the key elements of transportation such as: modes of transportation, transportation technology, company roles and operations within the transportation field, the impact of transportation on the overall economy, sustainability in transportation, and how the field is evolving to meet future needs.

Course Long Description

Course Long Description

This course prepares students in the basics of transportation operations and the role of transportation within an organization’s overall supply chain.  The course includes review of the key elements of transportation such as: modes of transportation, transportation technology, company roles and operations within the transportation field, the impact of transportation on the overall economy, sustainability in transportation, and how the field is evolving to meet future needs.

Who Should Attend

Who Should Attend
  • Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers
  • Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center  administrators, clerks, analysts, supervisors, and managers.
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Inventory Planners
  • Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts
  • Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers
  • Service Operations supervisors, Service Operations Managers
  • Inventory Managers, Inventory Clerks, Inventory Analysts
  • Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Transportation Operations is a start anytime, self-paced course consisting of 11 Learning Blocks.

  • Learning Block 1: Business and Economy
  • Learning Block 2: Transportation Modes
  • Learning Block 3: Transportation Economics
  • Learning Block 4: Transportation Service Markets
  • Learning Block 5: Transportation Technology
  • Learning Block 6: Transportation Regulations
  • Learning Block 7: Transportation and Global Supply Chains
  • Learning Block 8: Risk Management and Security in Transportation
  • Learning Block 9: Sustainability Issues in Transportation
  • Learning Block 10: Transportation Sourcing and Management
  • Learning Block 11: The Future of Transportation

How You Will Benefit

How You Will Benefit
  • Understand the business of transportation and logistics and the economic impact of transportation
  • Describe the unique features, advantages, and disadvantages of the various modes of transport.
  • Describe the cost and pricing considerations of LTL, Truckload, Rail, Air and Ocean transport
  • Understand the role of private fleets, 3PL’s, freight forwarders, and brokers.
  • Describe the role of technology in transportation operations.
  • Understand the basics of legal considerations in transportation.
  • Understand the basics of international transportation considerations.
  • Describe the roles, functions, and metrics associated with transportation.
  • Gain an appreciation of evolving innovations in transportation.
  • Demonstrate metrics used to measure transportation service quality and efficiency

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Required: Computer with speakers and internet connectivity to access online content

Provided: Access to online course content and optional reading materials

Supply Chain Fundamentals: Customer Service Operations

Active?
Yes
Canceled?
No
Custom Course?
No
Private Only?
Off
Course Abbreviation
scfcso
Course Series
SCF
Sort Order
3
Course Fee - Standard
350.00
Course Fee - Alumni
350.00
Course Fee - Certificate
350.00
Course Fee - Special Language

Please note the course Access Period (start and end dates) noted within the Georgia Tech Professional Education website where registration takes place. Access to the course ends on the noted date and cannot be extended. For example, if you enrolled today, completed half of the course content, quizzes, etc. and do not complete by the end date – you would lose your progress and, unfortunately, have to re-enroll and start over.

Old Node ID
2512
Language
English
Course Location
Course Times

Our online Supply Chain Fundamentals courses are 100% online, self-paced, start anytime, and are approximately 40 hours of instruction per course. There is a quiz at the end of each learning block that must be passed to move onto the next learning block.

Special Notes

Enroll in this course at any time, even if the session start date has passed. However, check the register by and session end date listed in the session details to ensure you have enough time to complete the course.

Course Tag Line

Course Tag Line
Learn the basics of customer service operations and the role of customer service within an organization’s overall supply chain

Course Short Description

Course Short Description
This course prepares students in the basics of customer service operations and the role of customer service within an organization’s overall supply chain. The course includes presentations of the key elements of customer service including: the order management process, customer relationship management, management of challenging customers, effective customer communications, returns and reverse logistics, and performance metrics.

Course Long Description

Course Long Description

This course prepares students in the basics of customer service operations and the role of customer service within an organization’s overall supply chain.  The course includes presentations of the key elements of customer service including: the order management process, customer relationship management, management of challenging customers, effective customer communications, returns and reverse logistics, and performance metrics.

Who Should Attend

Who Should Attend
  • Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers
  • Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center  administrators, clerks, analysts, supervisors, and managers.
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Inventory Planners
  • Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts
  • Order Management Supervisors, Managers, Analysts
  • Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers
  • Service Operations supervisors, Service Operations Managers
  • Inventory Managers, Inventory Clerks, Inventory Analysts
  • Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Customer Service Operations is a start anytime, self-paced course consisting of 6 Learning Blocks.

  • Learning Block 1 – The Order Process
  • Learning Block 2 – Returns and Reverse Logistics
  • Learning Block 3 – Customer Relationship Management
  • Learning Block 4 – Challenging Customers
  • Learning Block 5 - Communication in Customer Service
  • Learning Block 6 – Legal and Regulatory Concerns

How You Will Benefit

How You Will Benefit
  • Acquire knowledge of the overall order management cycle and process
  • Understand the impact of effective customer service, especially in issue resolution
  • Understand the key aspects of, and employee responsibilities in, the customer returns process
  • Understand the key metrics used in customer returns functions
  • Understand the key concepts and practices in customer relationship management
  • Recognize how service performances are measured
  • Identify key steps in the customer life cycle
  • Know how to identify, appreciate, and relate to challenging customers in typical business settings through great customer service and understand why customers become challenging
  • Know how to manage challenging customers
  • Identify and describe various communication methods and their characteristics
  • Recognize the key barriers to effective communication and how to overcome them
  • Recognize regulatory concerns in customer service operations

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Required: Computer with speakers and internet connectivity to access online content

Provided: Access to online course content and optional reading materials

Supply Chain Fundamentals: Supply Chain Management Principles

Active?
Yes
Canceled?
No
Custom Course?
No
Private Only?
Off
Course Abbreviation
scfscmp
Course Series
SCF
SCOL
Sort Order
1
Course Fee - Standard
350.00
Course Fee - Alumni
350.00
Course Fee - Certificate
350.00
Course Fee - Special Language

Please note the course Access Period (start and end dates) noted within the Georgia Tech Professional Education website where registration takes place. Access to the course ends on the noted date and cannot be extended. For example, if you enrolled today, completed half of the course content, quizzes, etc. and do not complete by the end date – you would lose your progress and, unfortunately, have to re-enroll and start over.

Old Node ID
2497
Language
English
Course Location
Course Times

Our online Supply Chain Fundamentals courses are 100% online, self-paced, start anytime, and are approximately 40 hours of instruction per course. There is a quiz at the end of each learning block that must be passed to move onto the next learning block.
 

Special Notes

Enroll in this course at any time, even if the session start date has passed. However, check the register by and session end date listed in the session details to ensure you have enough time to complete the course.

Course Short Description

Course Short Description
This course prepares students in the basics of supply chain and supply chain’s roles within organizations. The course includes defining supply chain management and the various domains within supply chain (i.e., customer service, manufacturing and service operations, order management, procurement and supply management, demand planning, inventory management, warehousing operations, and transportation operations). It includes an explanation of how the supply chain supports organizations’ strategic and financial goals.

Course Long Description

Course Long Description

This course prepares students in the basics of supply chain and supply chain’s roles within organizations. The course includes defining supply chain management and the various domains within supply chain (i.e., customer service, manufacturing and service operations, order management, procurement and supply management, demand planning, inventory management, warehousing operations, and transportation operations). It includes an explanation of how the supply chain supports organizations’ strategic and financial goals.

Who Should Attend

Who Should Attend
  • Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers
  • Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center administrators, clerks, analysts, supervisors, and managers
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Inventory Planners
  • Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts
  • Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers
  • Manufacturing analysts, Manufacturing supervisors, Manufacturing clerks, Manufacturing Managers
  • Service Operations supervisors, Service Operations Managers
  • Inventory Managers, Inventory Clerks, Inventory Analysts
  • Inventory Cycle Counters
  • Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

What You Will Learn

What You Will Learn

Supply Chain Management Principles is a start anytime, self-paced course consisting of 8 Learning Blocks.

  1. Supply Chain Concepts
  2. Customer Service Operations
  3. Manufacturing & Service Operations
  4. Procurement and Supply Management
  5. Inventory Management
  6. Demand Planning
  7. Warehousing Operations
  8. Transportation Operations

How You Will Benefit

How You Will Benefit
  • Define supply chain management – flows, metrics, frameworks, goals, and organizational structures
  • Describe the various types of information systems and technology currently used in the supply chain
  • Describe how teams work together to create successful customer relationships
  • Summarize the customer satisfaction model
  • Discuss the difference between internal and external customers
  • Explain the difference between manufacturing and service operations
  • Recognize the steps in the procurement process
  • Understand that there are different types of buyer-supplier relationships
  • Define the concept of strategic sourcing
  • Explain why it is important to consider the total cost of ownership when making purchases
  • Categorize the different types of demand patterns
  • Discuss the importance of S&OP in the integrated supply chain
  • List several KPIs for successful inventory management
  • Articulate some of the key operations of a warehouse (e.g., receiving, storage, product placement, filling orders, and order picking processes)
  • Understand how different areas of product transportation affect the overall success of companies
  • Identify the challenges in establishing efficient and effective transportation processes within industries
  • Determine which modes of transportation are more cost effective in given situations and why
  • Demonstrate metrics used to measure transportation service quality and efficiency
  • Understand the importance of supply chain resilience
  • Learn potential ways Artificial Intelligence (AI) can improve supply chain resilience

Course Prerequisites

Course Materials

Course Materials

Required: Computer with speakers and internet connectivity to access online content

Provided: Access to online course content and optional reading materials

Supply Chain Fundamentals: Warehousing Operations

Active?
Yes
Canceled?
No
Custom Course?
No
Private Only?
Off
Course Abbreviation
scfwo
Course Series
SCF
Sort Order
15
Course Fee - Standard
350.00
Course Fee - Alumni
350.00
Course Fee - Certificate
350.00
Course Fee - Special Language

Please note the course Access Period (start and end dates) noted within the Georgia Tech Professional Education website where registration takes place. Access to the course ends on the noted date and cannot be extended. For example, if you enrolled today, completed half of the course content, quizzes, etc. and do not complete by the end date – you would lose your progress and, unfortunately, have to re-enroll and start over.

Old Node ID
2496
Language
English
Course Location
Course Times

Our online Supply Chain Fundamentals courses are 100% online, self-paced, start anytime, and are approximately 40 hours of instruction per course. There is a quiz at the end of each learning block that must be passed to move onto the next learning block.

Special Notes

Enroll in this course at any time, even if the session start date has passed. However, check the register by and session end date listed in the session details to ensure you have enough time to complete the course.

Course Tag Line

Course Tag Line
The first in our Supply Chain Fundamentals series that leverages content developed for the LINCS program.

Course Short Description

Course Short Description
Structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the physical, technological, process, and safety considerations of warehouse/distribution operations. Additional topics include: facility configuration, storage and handling techniques, metrics, customer service considerations, and the role of distribution operations in different industries. Includes exposure to bar-coding, picking and shipping processes, and storage and sorting systems.

Course Long Description

Course Long Description

Warehouse associates and associates in other supply chain domains should understand the processes, technology, and terminology that are in play in today's distribution operations. This course is intended to train students in the basics of warehousing, so that they can quickly familiarize themselves and be effective contributors in warehouse and distribution operations. The course is structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the physical, technological, process, and safety considerations of warehouse/distribution operations. Additional topics include: facility configuration, storage and handling techniques, metrics, customer service considerations, and the role of distribution operations in different industries. Includes exposure to bar-coding, picking and shipping processes, and storage and sorting systems.

Who Should Attend

Who Should Attend
  • Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers
  • Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center administrators, clerks, analysts, supervisors, and managers
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Inventory Planners
  • Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts
  • Order Management Supervisors, Managers, Analysts

What You Will Learn

What You Will Learn

Warehousing Operations is a start anytime, self-paced course consisting of 8 Learning Blocks.

  1. Warehousing & Its Function
  2. Receiving goods at the distribution center
  3. Putaway and Restocking
  4. Picking and Packing
  5. The Shipping of Goods
  6. Safe, Healthy & Secure Working Environments
  7. Inventory Control
  8. Labor Performance Management

How You Will Benefit

How You Will Benefit
  • Demonstrate a fundamental understanding of the physical, technological, process and safety considerations of warehouse/distribution operations
  • Explain facility configuration considerations, representative storage and handling techniques, performance metrics, customer service considerations, and the role of distribution operations in different industries
  • Discuss picking and shipping processes and material handling equipment
  • Describe the key operations that take place within a warehouse and how they relate to each other
  • Discuss the different warehouse operating/ownership models

Course Prerequisites

Course Prerequisites

None.

Course Materials

Course Materials

Required: Computer with speakers and internet connectivity to access online content

Provided: Access to online course content and optional reading materials