Areas of Focus
Georgia Tech has integrated the content developed for the LINCS program into a set of 8 Supply Chain Fundamentals courses which align to the new certification exams. The courses are offered in multiple formats (online, in classroom, onsite, hybrid). We can also tailor/customize delivery of the courses to meet your specific needs.
Structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the physical, technological, process, and safety considerations of warehouse/distribution operations. Additional topics include: facility configuration, storage and handling techniques, metrics, customer service considerations, and the role of distribution operations in different industries. Includes exposure to bar-coding, picking and shipping processes, and storage and sorting systems.
Prepares students in the basics of supply chain and supply chain’s roles within organizations. The course includes defining supply chain management and the various domains within supply chain (i.e., customer service, manufacturing and service operations, order management, procurement and supply management, demand planning, inventory management, warehousing operations, and transportation operations). It includes an explanation of how the supply chain supports organizations’ strategic and financial goals.
This course prepares students in the basics of customer service operations and the role of customer service within an organization’s overall supply chain. The course includes presentations of the key elements of customer service including: the order management process, customer relationship management, management of challenging customers, effective customer communications, returns and reverse logistics, and performance metrics.
This course prepares students in the basics of transportation operations and the role of transportation within an organization’s overall supply chain. The course includes review of the key elements of transportation such as: modes of transportation, transportation technology, company roles and operations within the transportation field, the impact of transportation on the overall economy, sustainability in transportation, and how the field is evolving to meet future needs.
Focuses on the importance of evaluation, selection and maintenance of supplier functions and integration of internal functions with external supply chain partners.
Offers knowledge of inventory management essentials, including different approaches and variables that affect decisions. Discussion incorporates elements of inventory control techniques, cycle counting, and inventory cost analysis.
Provides knowledge of essentials for sales and operations planning, integrating demand forecasts with capacity forecasts and marketing with sales functions. Discussion incorporates elements of forecasting, demand planning, and supply planning.
This course prepares students in the basics of manufacturing and service operations and their role within an organization’s overall supply chain.
These courses are offered in a self-paced online format and in a hybrid format that uses online learning tools in addition to classroom lectures and projects. The hybrid format requires students to meet at intervals on the Georgia Tech Savannah Campus. At this time, there are no hybrid sessions scheduled. (See Georgia Tech Professional Education registration website for specific dates/times updates).